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infrastructureDesktop ServicesIT Security

MANAGED

Proliferating self-healing IT systems that are rapidly scaled, deployed and managed by us.

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SOURCING-OUT YOUR IT ENABLES AGILITY, DEPTH OF SCOPE AND FREEING-UP IN-HOUSE RESOURCES

Managed Service

We Create Awesome Stuff

It is understood amongst many companies that outsourcing IT is the best way to leverage proficiencies in technology, streamline workflow and lower IT overhead. This way you will be able to get the perfect service level agreement so that you can have someone cater to all your IT needs.

Our managed IT services provider that provides the most agile, flexible computing solutions that drive revenue. We attain a smart environment that will enhance network speeds (ultra-low latency networks), quality and performance, and provide front-line, help desk support for end-users. With direct communication to the professionals you will be able to solve all complexities in record time.

The team provides custom made solutions that are designed to support growing ventures. We manage IT ecosystems and help build as well, while helping grow ways of revenue and lower costs through innovative service delivery models. Managed IT services enable medium or small-scale businesses to delegate time-consuming and technical-specific tasks to accomplished professionals, who provide innovative, flexible and out of the box solutions.

Case for MSP over In-House IT

Quickly Adapt to Market

Become more alert with flexible delivery service models that will ensure the modular services align with business objectives. We cater to technical compliance needs and requirements with our expertise and support.

Industry Best-Practices

Research and Development is expensive and we fully take-on all responsibilities towards the client. We have a diverse portfolio and ensure that research and development costs do not get passed down to our customers.

Proactive Approach

Embedded in our DNA is an urgency that prevents complications and looks for focused improvement with sophisticated back-end technology and top-rated help desk support.

Knowledge Base

Consistent IT service delivery is built on constant processes that are prototyped and replicated until perfect in diverse environments. We document, archive and share knowledge-intensive resources.

Skyrocketing Service Delivery

With step by step guidance for the customers we have engineered a framework to help you through numerous considerations involved in transforming IT infrastructure, empowering them through best-case options that will result in uptime rising steeply and various growth paths.

Business ContinuityIT Support ServicesDisaster Recovery SolutionsSystems Administration and ManagementHosting ServicesVirtual Data Resiliency Services

— The technology that supports your organization needs support of its own. —

DELIVER ON A TRANSFORMATIVE AND VALUE-ADDED AGENDA BY OUTSOURCING IT

Expertise for Complex Tasks

Enable higher and diverse level of resource utilization

In origin, our technicians can solve issues quickly and with less risk. With profound expertise throughout all delivery models, from future generation technologies like cloud and virtualization to traditional facets of IT that drive strategic growth. With the use of our multi-sourcing strategy, we meet your individual newly found business and medium-scale enterprise aims. We influence multiple solution streams from different platforms integration, virtualization and other middleware applications that make the day-to-day easier, faster and less stressful. In an industry that is changing rapidly, what makes us stand-out amongst the IT service providers is our reliability, comprehensive skill set and scalability.

Proactive Approach

Going beyond device management and monitoring

We take a hands-on approach that is based on technology to IT services. Underlining this is integrating a way to prevent problems and continuous improvement policy that will ensure that all critical points of workflow are safeguarded and optimized. We rely on complicated technologies like progressive analytics which can drive incident prevention through analysis. We enter on failure patterns across multiple platforms and processes along with this we provide the customer with transparency and visibility into areas of improvement. We put into action back-end technologies that provide computerized workloads, erudite alert mechanisms, incident escalation and prioritization.

Business-Aligned Roadmap

Expertise for mission-critical workloads and goals

Lining up your IT infrastructure with best-practices and next-generation IT management strategies is business-critical. We make sure to use the best ways in managing your IT resources which comprehends problem incident, configuration across multiple platforms for optimization, performance management and an active mechanized system designed to report that dualistically serves both workflow and business operations. This we are able to expertly manage our operations along many platforms, empowers our customers. Acquiring and arraying this transition to this newly-consolidated IT management administration will be executed rapidly and will have measurable impact on your efficiency and profitability. Our unswerving service delivery procedures are built on an integrated procedure that is written and employs systemized recurrence for best-results. We will unify your diverse environment and have all your resources working for the same conclusion.

Performance-Measured SLAs

Set and reach benchmarks with optimal service levels

Strongly deep-rooted in our strategic partnerships with you are clearly-defined service that outline our commitment to meeting performance metrics. So that we can balance and cross out the record, performances of the servers are tracked, dispatchers and systems to ensure that thresholds are met and that they fall within our presumed ranges. We have a mechanism that is able to audit and monitor the service levels and SLAs are mutually beneficial in that they enable innovation, improve service delivery and reduce costs. As a service provider that is managed, SLAs go in-depth and answer questions like data location, maintenance objectives and responsibilities, security of sensitive data, regulatory compliances, data encryption, business level responsibilities and objectives of both concerned parties and spells-out protocols. Beyond machines and the management system, the most important side of an SLA is the communication and human interface: we are available whenever you need us.

Path to Innovation

Fostering innovation on your frontlines

Located in London as a managed IT services provider, a core component of our strategy is how we can cater to innovation on the business frontlines. Our exclusive insights and experiences can provide you with an analysis regarding future technological possibilities and can give you valuable insight that we achieve through Research and Development. We make sure that we put countless sums of money into our Research & Development and offer breakthrough technologies, at no additional expense to you, so that your business can run better. We corroborate our network, reach and assets so you can enlarge into new markets. Our association model is transformative because it gives you the technical foresight needed to tackle any challenge from the outside market.

Strong Partnership

Collaborating on product evolution paths

IT is dynamic. The constant changes mean you do not require continuing increases in expense and other unforeseeable variables to complicate your partnership. We provide a sophisticated suite of managed IT services, and future flexibility. Our IT Services will allow you to deal with problems easily, along with maintaining your relationship. Ahead of operating system availability and maintenance management, convoluted technical language can throw you off and result in miscommunication. Our staff breaks-down IT-related issues into easy to handle language, so it is easily comprehensible. We make your business life easier by simplifying the complex issues.

BEDROCK OF SLAS: PERFORMANCE METRICS TO MEASURE THE EFFICACY OF MANAGED SERVICE PROVIDERS

Throughput

Speed at which system responds.

Durability

Likelihood your data can be lost.

Load balancin

When elasticity factors-in

Elasticity

How resources branch-out & grow

Reliability

System availability levels.

Linearity

Performance as workload spikes.

Response Times

How fast we respond to requests

Agility

Response times to load changes.

Automation

Requests handled without humans